Dennis is an experienced facilitator with a background in both management and sales. As a Service Manger in the franchised automobile industry, he developed sales, training, and customer satisfaction programs and personally resolved customer complaints. He excels in problem solving, coaching, and developing ideas to create and expand growth in organizations and businesses. He is a creative leader with a passion for customer satisfaction and a drive to do things right the first time.
Dennis is an independent contractor to 15 Community Colleges where he teaches a 6-hour recertification course for independent automobile dealers. He also developed and teaches a 12-hour new automobile dealer course for the Community College System of North Carolina, one of two approved by the DMV of North Carolina.
As an ordained minister with many years of experience in every aspect of church and spiritual development, he also offers council in spiritual direction for those who seek it.
Dennis is certified in: NC REAL Curriculum, Change Style Indicator, Denison Organizational Culture, and Discovery Learning’s Leadership Development 360, Goal Getter, and Paper Planes.